If your name is incorrect on your SWISS reservation you need to contact SWISS or the travel agent who sold the ticket. SWISS states that passenger names must be entered accurately according to the travel document and that names cannot be changed online after a booking is completed.
SWISS Conditions of Carriage mentions that the tickets cannot be transferred, and travelers who use electronic tickets have to prove their identity.
This guide explains the current Swiss Airlines name change policy, possible charges, legal name changes, middle names, agency bookings, and the difference between changing passenger information and changing a flight itinerary.
💡 Quick Policy Highlights
- • No Online Name Changes: Passenger names cannot be changed online via Manage Booking after booking is completed.
- • Contact Channel: Contact SWISS customer support or your issuing travel agency for name corrections.
- • Document Match: First name and last name must exactly match your passport/travel document. Middle name is optional.
- • Non-Transferable: Tickets cannot be transferred to a different traveler under any circumstances.
Can I Change the Name on a SWISS Airlines Ticket?
You cannot make a passenger-name change through the normal online booking-management process after the reservation is completed. SWISS advises travelers to communicate with the company through the customer service means provided by it in case the customers want to change their names after booking.
The type of request matters. For example:
- A typing mistake concerns the same passenger.
- A spelling problem concerns the same passenger.
- A legal name change for the same passenger.
- Replacing one traveler with another is a passenger transfer.
What Does the SWISS Name Change Policy Say?
As per the latest guidelines regarding booking issued by SWISS, the first name and last name must be the same as in the travel documents, whereas the middle name is optional.
Points to note:
- Make sure the name of the passenger matches before paying for the ticket.
- Compare the booking with the passport or other travel document.
- Report an error promptly after discovering it.
- Do not expect to edit the passenger name through Manage Booking.
- Get in touch with the agency which issued the ticket.
- Get ready with the required documentation for name change legally.
- Do not treat a correction as a ticket transfer.
SWISS International Air Lines requires passenger names on tickets to accurately match valid travel documents.
How Do I Request a SWISS Flight Name Correction?
If the name of your reservation is incorrect, you can do the following to fix the problem:
- Confirmation check: Look for your booking reference and ticket information.
- Spell check: Make sure your name is right using your passport or any other travel document.
- Determine the type of mistake: Typographical error, middle name mistake or change in your legal name.
- Contact SWISS: Once you have booked, call the airline’s customer support line to change the name.
- Contact your agency if necessary: Tickets issued by agencies may require processing by the agency.
- Required documents: If the change was legal, then you might have to provide documents of the change.
- Double check your booking: You must confirm everything before you travel.
Can I Change My Booking on SWISS Online?
You can make certain eligible flight or date changes online, but passenger-name changes are different.
Once you reserve online you can’t change the name on the reservation, says SWISS. Its booking also says that departure and destination changes cannot currently be handled online through that process.
This means a traveler looking to change my booking SWISS because of a name error should not assume that the ordinary flight-change function will solve the problem.
Does SWISS Allow Spelling Corrections?
A typographical error should be brought to the attention of SWISS. As per the guidelines of SWISS, the first name and last name used while booking should match those on the travel document.
Examples include:
- One incorrect letter in a first name.
- One incorrect letter in a surname.
- A typing mistake made during booking.
- Passenger information that does not match the travel document.
SWISS Airlines will establish the suitable correction process depending on the error and the ticket type. It is wrong to think that all sorts of corrections cost the same and use the same procedure.
Can I Change My Middle Name on SWISS Airlines?
SWISS says that entering a middle name is optional. It may be added to the first-name field, and its system can store the first and middle names together without a space because of character restrictions. SWISS says this display format is not an error and does not affect the reservation.
In case the middle name has been recorded in the reservation differently from what is there in the travel document, contact SWISS and clarify it.
How Much Does a SWISS Name Change Cost?
There is no single name-change fee that applies to every SWISS individual ticket. The charge depends on the situation of the booking and the rules of that ticket.
A useful distinction is:
| Request type | Possible treatment |
|---|---|
| Minor spelling issue | Contact SWISS for the applicable correction procedure. |
| Change in name after issuance of ticket | SWISS may have to check the ticket first before making an adjustment. |
| Legal name update | Supporting documents may be required. |
| Agency issued ticket | The agency will have to handle the issue. |
| Group booking | Separate group-booking conditions apply. |
The same page says that eligible name corrections, such as those following marriage, can be made free of charge.
Can I Change My Name After Marriage or Divorce?
Changing your legal name is different to correcting a misspelt name.
If you've got a name change due to marriage, divorce or court order, please inform SWISS and confirm that the same passenger will still fly.
You may need documents such as:
- Current passport.
- Government-issued identification.
- Marriage certificate.
- Divorce documentation.
- Court order or other legal evidence.
The goal of the required documents is to prove the relation between the original passenger and the new name.
Passengers must verify names against government identification and valid travel documents before flight check-in.
Can I Transfer My SWISS Ticket to Someone Else?
No. SWISS Airlines ticket name change generally cannot be applied to substitute a completely different passenger.
For example:
Correction:
“Anita Sharm” to “Anita Sharma.”
Passenger substitution:
“Anita Sharma” to “Priya Sharma.”
In the former case, there was a spelling mistake that was done by the original customer. The second changes the identity of the traveler.
SWISS's Conditions of Carriage state that a ticket is not transferable. The airline might need to see evidence of identity prior to transportation.
SWISS Name Change: Is there an age restriction?
There is no separate age-based fee or name-correction category published by SWISS for ordinary passenger tickets.
| Passenger age | Name-correction consideration |
|---|---|
| Under 2 | Name must still be entered correctly according to the applicable booking requirements. |
| 2–11 | The traveler is the same passenger; contact SWISS in case of error in the booking. |
| 12–17 | The same name-matching requirement applies. |
| 18 and above | The passenger can request assistance for an eligible name issue. |
It only means that SWISS name rules are based on passenger identity and booking conditions, not age. SWISS's Travel ID terms also distinguish age requirements for Travel ID from airline ticket-name rules.
What If a Travel Agency Issued My SWISS Ticket?
If the passenger has booked the flight via the airlines or travel agencies on the Internet, it is advised to contact the firm in question first.
Have these details ready:
- Booking reference.
- Ticket number.
- Passenger's current name.
- Correct name.
- Flight number.
- Travel date.
- Travel document information.
- Supporting legal documents, if applicable.
Does a SWISS Airlines Change of Destination Affect the Passenger Name?
No. A destination change is different from a passenger name correction.
A SWISS Airlines change of destination changes the itinerary. A name correction concerns the person traveling.
SWISS states that flight and travel-date changes can be possible when permitted by the fare conditions, while its online booking guidance does not currently allow departure or destination changes through the online process.
If you need both changes, tell SWISS about both requirements when you contact the airline.
How Can I Avoid a Name Problem on a SWISS Ticket?
A few checks before payment can prevent most name-related problems.
- Enter the first and last names carefully.
- Compare the spelling with the passport.
- Review every passenger separately.
- Check the booking confirmation after purchase.
- Don’t think that missing a middle name automatically is an issue.
- Report discrepancies early.
- Keep your booking reference available.
- Save relevant legal documents when a name has changed.
SWISS specifically requires the first and last names to be entered accurately according to the travel documents.
FAQs
Can a passenger's name be corrected on a SWISS Airlines ticket?
Can I change a name after the ticket has been issued?
Is a missing middle name always a problem?
Can another traveler use my SWISS ticket?
Is the EUR 100 SWISS name-change fee charged to everyone?
Can I fix the passenger name through Manage Booking?
Is a destination change the same as a passenger name correction?
Conclusion
SWISS name change policy helps passengers who are incorrectly named on a reservation or who have legally changed their name. You cannot change the name of a passenger after booking on SWISS online, please contact SWISS or the agent who made your booking. Have booking reference and travel documents handy to review efficiently.
Kindly note that SWISS tickets are usually not transferable and the fee for the procedure varies according to the kind of reservation. The early identification of the problem and confirmation of accurate data can prevent any problems at check-in and boarding.
Written by Sarah Jenkins
Flight Deals & Travel Policy Analyst
Former airline yield management consultant turned travel writer. Sarah unpacks fare algorithms to help travelers save money.
